Don't Be Humiliated Ever Again by a Service Company that Does Not Respect Your Time.
If we are not there on time, your service call is FREE!
The last thing you need to do is wait around all day for a repairman and not be sure when or if he is coming. Most companies will tell you they will schedule a technician between 9 and 5. That's great, your air conditioner is broken and you have to wait in a hot house all day. Then on top of this you have to lose a day's pay.
Years ago, I worked for a company that scheduled appointments like this. It was easy for them to schedule everyone. They just had to have someone eventually show up and they met their obligation. At AirNow, we weren't that bad, but we did schedule a four hour time slot. What happened next changed my mind forever.
My wife and I ordered living room furniture which was to be delivered two weeks later. Well, when you order something and then have to wait a couple weeks, it doesn't sit well. So when they gave us a day for delivery we jumped at it. My wife had an important meeting at work, so I was the lucky one to stay home and wait for the delivery.
On the scheduled day of delivery I called to see when they would be at my home. I was told sometime between 9 and 5. Ok, after I read the paper cover to cover, what's next? I couldn't leave! I can't start a project because if the delivery came, I had to be available. I began to feel like a prisoner in my own home.
At that point, I realized I had to change the way we schedule appointments. It's frustrating enough when your air conditioner breaks down. But to then be a prisoner is unacceptable. So what I came up with is our appointment guarantee. We will schedule all service calls to a given hour, plus or minus one hour. If we are late, your call is free.
Traffic and emergencies may prevent us from being on time for every call, and that's still not acceptable. We will call you, so you will know up front that we're going to be late. At that point you have a choice to either have us still come to your house or reschedule to a time convenient to you. Either way, you call will be FREE!
AirNow is Nassau County's premier source for your Central Heating and Air Conditioning needs. Contact us today to talk to a heating and air conditioning expert!
AirNow provides heating, central air conditioning and air purification products and services. Our experienced technicians go above and beyond to ensure you the highest quality work. It's time for your Central AC tune-up! Call (516) 355-0032 to schedule an appointment.
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